Trimui Smart Pro Handheld Retro Game Console

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Welcome to To Retro! We are your premier destination for all things retro gaming. At To Retro, we're passionate about preserving the nostalgia and excitement of classic video games. Whether you're a seasoned gamer looking to relive your favorite childhood memories or a newcomer eager to explore the golden age of gaming, we've got you covered.

Our Mission:

To Retro is on a mission to bridge the gap between the past and the present by offering a curated selection of retro game consoles from top brands such as Powkiddy, Miyoo, ANBERNIC, and Trimui. Our goal is to provide gamers of all ages with access to the iconic games and consoles that have shaped the industry we know and love today.

Our Products:

Browse our extensive collection of retro game consoles and accessories to find the perfect fit for your gaming needs. Whether you're searching for a classic handheld device or a vintage-inspired console for your living room, we have a wide range of options to choose from, we also continue to develop and explore the world of retro handheld games.

Our Commitment:

At To Retro, customer satisfaction is our top priority. We are committed to providing a seamless shopping experience from start to finish, with fast shipping and responsive customer support to assist you every step of the way. Whether you have questions about our products or need assistance with your order, our team is here to help.

Service Email:

service@toretro.com