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Welcome to To Retro! We are your premier destination for all things retro gaming. At To Retro, we're passionate about preserving the nostalgia and excitement of classic video games. Whether you're a seasoned gamer looking to relive your favorite childhood memories or a newcomer eager to explore the golden age of gaming, we've got you covered.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases, you will receive a refund more quickly. This period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, contact service@toretro.com for help to get RMA authorization, we will initiate a refund and notify you via e-mail once we've received and processed the returned item.
I purchased two anbernics. A 406v and a 556. Received both. Tried to sign into WiFi with the 406v and I noticed the “f” and “g” buttons on the touch pad were not reading. I sent videos and pictures. The rep kept asking me for more videos. I don’t understand. I offered to send the product back and pay return. Nothing. I’ll just fix it on my own. Please fix this return policy. Not cool
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